10.What is the Lead Time?
11.
How should I pay for my ordering?
12. What
is hold-up?
1.Can you give me an instruction on
how to order PCB from E-TekNet?
There are four steps to complete your
ordering:
Step 1:
You need to send us information through our online quote form at http://www.e-teknet.com/WebStore/pcbQuote.htm or
you can send the board data to
sales@e-teknet.com
and ask for an offline quote.
Step 2:
You will receive your quote instantly upon sending your online quote
request. Or you will receive the quote in 24
hours if you send an offline quote request. Then, if you are
happy with our quote, please send your PCB Gerber files to us. We encourage you
to ask whatever questions you may before ordering.
Step 3:
We will check your Gerber files to see if they match with the information on
your quote request form and if the Gerber files are complete and acceptable for
our manufacture processing. We may give you some suggestions if there
are some problems.
2.What CAM files do you accept?
-
Gerber files generated by PCB design software. 274X format is preferred.
Other Gerber formats, such as 274D, may have compatibility problems
with CAM's and we will not be responsible should there be problems generated
by non-274X format.
3.
What Gerber files do you need to
produce my board?
Different PCB CAD software has different file extension definitions. The following Gerber files and drill files
are just examples from Protel.
|
2-layer file extensions in Protel |
|
Examples
of File |
|
Top
Layer
(Routing)
Bottom Layer
(Routing)
Top
Layer overlay
Bottom
Layer Overlay
Top
Solder Mask
Bottom
Solder Mask
Drill
drawing ( with defined drill sizes and locations)
Read
me file (include design and manufacturing guidelines or NC drill file if
necessary)
|
|
.GTL
.GBL
.GTO
.GBO
.GTS
.GBS
.GDD,
.DRR, DRD
.TXT
|
|
Depending your needs, you may
also send |
|
|
|
Top
Paste Mask
Bottom
Paste Mask
Pad
Master, Top
Pad
Master, Bottom
Keep
Out Layer
Drill
Guide |
|
.GTP
.GBP
.GPT
.GPB
.GKO
.GDG |
|
For
multiplayer PCB, in addition, you may send the following files |
|
|
|
Mid
Layer 1, etc.
Power
Plane 1, etc.
Mechanical
layer 1, etc.
Drill
Drawing, Top to Mid 1, Mid2 to Mid
3, etc.
Drill
Guide, Top to Mid 1, Mid2 to Mid
3, etc. |
|
.G1,
G2, etc.
.GP1,
GP2, etc.
.GM1,
GM2, etc.
.GD1,
GD2, GD3, etc.
.GG1,
GG2, GG3, etc. |
3-1.
Do you accept DFX or DWG file generated by AutoCAD instead of Gerber file?
Yes. We
can use your DFX or DWG file
generated
by AutoCAD
to make boards. We transfer the AutoCAD
file to Gerber files to make your boards.
A PDF file shown correct
board layout and generated by the customer is required. We will be
responsible if the Gerber files generated by us from the AutoCAD file are
wrong compared to the PDF file. However, we will not be responsible
if the PDF file is wrong.
4.
Do you check my artwork?
We check your artwork based on Gerber
files or AutoCAD files. We do provide some suggestions to you, free of charge if you need, on our design
rules such as increasing clearance, trace width or pad size to decrease cost or
make your ordered boards within our manufacturing capability. But it is still up to
you to make decision.
5.Where should I send my PCB files?
Please email your files to: sales@e-teknet.com.
6.What do you do with my Set-up
& Test NRE charge?
The set-up charge is used for our
preparation of tooling and photo process. The test charge is used for our
preparation of test fixtures and test program for test of your board. The Set-up & Test NRE
charge is nonrecurring. It means you will not need to pay the NRE charge for
repeat orders of the same PCB layout files.
7.What are your manufacturing
capabilities?
For this information, please check
our site at http://www.e-teknet.com/ProductPCB.htm.
8.Can you give me an instruction on
how to send a quote request to E-TekNet and what information do you need for a
quick quote?
Please go to our online PCB quote at
http://www.e-teknet.com/PCB_QuoteFormMember.asp or
http://www.e-teknet.com/PCBAssembly_QuoteFormMember.asp
and fill out the form and click the button “Submit” and it’s done. All of
the items marked with “*” are necessary information we need for your quote. The more accurate the information you
give us through the quote form, the quicker and more reliable you will get the quote. For
the technical terms you may have trouble to understand, please click the
underlined terms for explanation.
9.How
do you send the quote to me upon submit of my online quote request?
You will receive the quote instantly
both via online and from your email address.
10.What is the Lead Time?
The Lead Time is the duration between
the time you order and the time the boards to be shipped. The time should be in business hours from 8 am to
5
pm (PST). You should add additional days for weekends and national holidays.
11.
How should I pay for my ordering?
For first time orders, you payment may be COD (for customers in United States
only) or prepay. For online credit card payment please go to
E-TEKNET Order Form.
For offline credit card order please go to
Payment
Form _Credit Card_.PDF. We encourage customers to apply a Net
30 account at E-TekNet. Your payment term will be simply 30-day net if you have
set up an account with us. The order process can be much easier and quicker if you have the account.
For new account application, please download the application form in PDF format
at
http://www.e-teknet.com/WebStore/AccountAppForm.htm
and fill out the form and fax back to
us at 480-752-7855. The approval process may take 24 ~ 72 hours.
12. What is hold-up?
We hold up production of your boards for your instruction or revision if there are any
problems in your board layout files. It may come from mistakes from your
board files or some possible problems in your board design. You should check
your board files very carefully to avoid hold-up. The hold-up may delay shipping
of your ordered product! It takes about one ~ two days to resume production after
one hold-up period.
